Privacy Policy

Regarding the processing of personal data

This privacy statement provides information about how personal data is handled by [Company Name]. Catiafatana.

The Company recognizes that the protection of personal data is important to its customers, partners, and other data subjects (hereinafter referred to as data subjects) and is committed to respecting and protecting the privacy of each data subject.

This privacy statement is addressed to you, our customers and partners, and their representatives (employees and other authorized persons who communicate with the Company). It explains and informs you about how personal data is processed and what rights you and your representatives have.

In processing personal data, the Company complies with all legal acts that regulate the protection of personal data, the instructions of the competent authorities, as well as the rules and procedures established to ensure that personal data is processed accurately, fairly, lawfully, transparently and securely.

Responsible for the processing of personal data – Catiafatana, registered address: , email: info@catiafatana.com, tel. +351963366327. The company has appointed a data protection officer, whom you can contact using the contact details provided.

You voluntarily provide personal data to the Company. The Company will process this data in order to enter into contracts with you, properly fulfill its obligations to you, and comply with other legal obligations. If you do not provide personal data, the Company will not be able to complete transactions with you or provide other services you need.

Objectives and legal bases for the processing of personal data – celebration and execution of contracts with clients, including recovery of overdue payments from defaulting clients (legal basis: processing is necessary for the performance of the contract; personal data of representatives authorized to communicate with the Company), mandatory accounting of business operations (legal basis: compliance with legal obligations applicable to the Company), analysis of business operations (statistics) (legal basis: legitimate interests of the Company in analyzing its business operations and maintaining statistics).

Recipients of personal data processed by the Company – the Company's employees, as well as the Company's partners, to whom, in order to fulfill our obligations to you, we transfer the personal data necessary for the fulfillment of your orders in individual cases. In cases provided for in legal acts, the Company, in fulfilling its obligations, also provides your data to the competent state institutions.

HOW AND WHY WE COLLECT AND USE YOUR PERSONAL DATA

A Catiafatana We need your personal data, which may be collected in the following ways. The privacy policy sets out what you can expect when a company collects personal information about you:

website visitors (www.catiafatana.com);

People who contacted us;

The people who bought our products;

Job applicants.

Contact us

Our website offers several ways for you to contact us. We personally receive, analyze, and respond to all reports. To contact us via the website, you will provide us with your first name, last name, phone number, and email address. If you contact us by email, we will process the following data from your email: your name, last name, email address, and the text of the correspondence. This data will be processed in preparation for the execution of the contract. If you do not provide your contact information, we will not be able to contact you. Please note that the website may also use email tracking or email blocking software, and you must ensure that the emails you send do not contain illegal content. If the order is fulfilled, the electronic version of the order is stored according to the established procedure, and if the order is not fulfilled, the inquiry form and correspondence are deleted from the company's email, except for information for which other terms are specified in the Privacy Policy or legislation.

All personal data you provide when communicating with us is used solely for the purposes of viewing messages and administering and managing communication flows. We commit to not using your personal data in any publications in a way that could identify you without your express consent. Please note that we may need to contact you by mail or telephone. Remember to notify us of any changes to your personal information.

We do not normally disclose your personal information, but to ensure the continuity of our business and the proper provision of services and delivery of goods, we disclose information about you to our employees: administration, managers, foremen, if reasonably necessary for the purposes set out in this Privacy Policy. In certain circumstances, we may be required to transfer personal data when:

  1. We must disclose information in accordance with the law, including when we must disclose personal data to the tax administrator and law enforcement authorities for the purposes of crime prevention and detection;
  2. We must disclose personal data in the context of legal proceedings or for the purpose of obtaining legal advice, or disclosure is necessary to establish, enforce or defend our rights;
  3. Information must be disclosed to protect our interests or the interests of third parties (for example, to prevent fraud);
  4. Information must be disclosed to protect your vital interests (for example, if you do not feel well in our facilities and we have to seek medical attention);
  5. The Company will store the processed personal data for a period no longer than required by the purposes of the data processing or provided for by law, or until the limitation period for any claims expires.

You have the right to request from the Company access to the personal data it processes, to request its rectification or erasure, or to restrict the processing of the data, or the right to object to the processing of the data, as well as the right to data portability.

When the Company processes your personal data based on a legitimate interest, you have the right, at any time, to object to the processing of your personal data by the Company for reasons relating to your specific case.

The right to request the erasure of data, the right to restrict data processing, the right to data portability, and the right to object to data processing are not absolute, and the law may provide for additional conditions for their implementation.

You have the right to request that we delete your personal data. Please note that we can only fulfill such a request if:

  • Your personal data is no longer needed for the purposes for which it was collected (for example, we need your personal data to respond to your letters);
  • We are prohibited by law from collecting, storing, or using personal data;
  • Your personal data is not required to establish, execute or defend a legal claim, such as in court proceedings.

You have the right to ask us to restrict or not process your personal data:

  • The period of time required to verify the accuracy of your personal data when you make complaints about the accuracy of the data;
  • when our collection, storage or use of your personal data is illegal, but you choose not to request the deletion of the data;
  • when we no longer need your personal data, but you need it to establish, fulfill, or defend a legal claim;
  • during the period necessary to determine whether we have a more substantial legal basis to continue processing your personal data, should you have exercised your right to object to the processing of your personal data.

You have the right to transfer the data we receive from you with your consent or for contractual purposes. If you exercise this right, we will transfer a copy of the data you provide to us at your request.

You have the right to object to our use of your personal data:

  • when we use this data to protect our legitimate interests, but we do not have a significant legal basis to continue using your personal data;

COMPLAINTS

You are important to us, and it is important for us to ensure the protection of your personal data. We apply strict standards to the collection and use of personal data. Therefore, we take any complaint about the use of your personal data very seriously, and please inform us of any problems with it. When you contact us to make a complaint, we only use your personal data to investigate and respond to your complaint and to assess the quality of the services we provide. When we receive a complaint against a member of our team, we may need to disclose your identity to that person. You can indicate that you do not want your personally identifiable information to be disclosed, and we will do our best to accommodate your request. However, it is not always possible to handle a complaint anonymously. If you are not satisfied with our response, you can also lodge a complaint directly with the State Data Protection Inspectorate. You also have the right to lodge a complaint with the supervisory authority of the Member State where you have your habitual residence, place of work, or the place where the alleged infringement occurred.

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